Singapore Airlines Limited Job Circular
Singapore Airlines Limited Job Circular, Singapore Airlines Limited Job Circular
Reservation & Ticketing Assistant
Singapore Airlines Ltd (GSA Saimon Global Ltd)
Vacancy: 1
Job Context
- Selected candidate will be representing Singapore Airlines, the World’s Most Awarded Airline, to provide world-class customer service to customers and travel agencies.
Job Description / Responsibility
- Handle flight reservations and ticketing requests for Singapore Airlines customers in-person, over the phone and through email.
- Support Sales team (internal) as well as travel agencies and corporate clients (external) to resolve reservations & ticketing issues and requests, including seat confirmation.
- Manage, investigate and respond to customer feedback through email.
- Pre-flight preparation including reviewing of booked loads, re-accommodation and call-out to customers.
- Sales administration & reporting
Employment Status: FullTime
Workplace
- Work at office
Educational Requirements
- Bachelor degree in any discipline
Experience Requirements
- 1 to 5 year(s)
Additional Requirements
- Age at most 30 years
- 1-5 years relevant working experience in fast-paced customer service environment.
- Candidate must have a passion for customer service, possess a friendly and pleasant personality, and comfortable working under pressure individually and as part of a team.
- University graduate with a good command of written and spoken English
- Willing to work shifts.
- Candidates with advanced skills in Microsoft Office and Altea Reservations systems, or previous call centre experience, will be highly regarded.
Job Location: Dhaka
Salary
- Negotiable
Compensation & Other Benefits
- Weekly 2 holidays
- Salary Review: Yearly
Application Deadline : January 2, 2024
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